{"id":71,"date":"2026-07-24T01:00:00","date_gmt":"2026-07-24T01:00:00","guid":{"rendered":"https:\/\/praveensiinghhal.com\/blog\/?p=71"},"modified":"2026-07-18T04:04:34","modified_gmt":"2026-07-18T04:04:34","slug":"what-happened-to-the-msme-samadhaan-portal","status":"publish","type":"post","link":"https:\/\/praveensiinghhal.com\/blog\/what-happened-to-the-msme-samadhaan-portal\/","title":{"rendered":"What happened to the MSME Samadhaan portal?"},"content":{"rendered":"\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"819\" height=\"1024\" src=\"https:\/\/praveensiinghhal.com\/blog\/wp-content\/uploads\/2026\/07\/Praveen-Pic-SC-7-819x1024.png\" alt=\"\" class=\"wp-image-72\" srcset=\"https:\/\/praveensiinghhal.com\/blog\/wp-content\/uploads\/2026\/07\/Praveen-Pic-SC-7-819x1024.png 819w, https:\/\/praveensiinghhal.com\/blog\/wp-content\/uploads\/2026\/07\/Praveen-Pic-SC-7-240x300.png 240w, https:\/\/praveensiinghhal.com\/blog\/wp-content\/uploads\/2026\/07\/Praveen-Pic-SC-7-768x960.png 768w, https:\/\/praveensiinghhal.com\/blog\/wp-content\/uploads\/2026\/07\/Praveen-Pic-SC-7.png 1122w\" sizes=\"(max-width: 819px) 100vw, 819px\" \/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">The MSME Samadhaan portal has not disappeared, but it is no longer accepting fresh delayed-payment applications. All new claims must now be filed through the Government\u2019s new&nbsp;<strong>MSME Online Dispute Resolution Portal at&nbsp;<a href=\"https:\/\/odr.msme.gov.in\/?utm_source=chatgpt.com\">odr.msme.gov.in<\/a><\/strong>.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The old Samadhaan portal continues to retain legacy case information, reports and records. If you already filed a case there, do not automatically file it again on the ODR portal\u2014first check its status with the concerned Micro and Small Enterprises Facilitation Council.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Why is the Samadhaan portal no longer accepting new cases?<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">The Government has moved from the older delayed-payment monitoring system to a more complete online dispute-resolution system.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The original&nbsp;<a href=\"https:\/\/samadhaan.msme.gov.in\/?utm_source=chatgpt.com\">MSME Samadhaan portal<\/a>&nbsp;was introduced to enable Micro and Small Enterprises to submit delayed-payment applications online. It largely performed three functions:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Receiving applications from eligible enterprises;<\/li>\n\n\n\n<li>Forwarding those applications to the appropriate Micro and Small Enterprises Facilitation Council (\u201cMSEFC\u201d); and<\/li>\n\n\n\n<li>Publishing information about applications, pending amounts and disposal by different Councils.<\/li>\n<\/ol>\n\n\n\n<p class=\"wp-block-paragraph\">However, the portal itself was not designed to conduct the entire dispute-resolution process digitally from beginning to end. Proceedings often shifted from the portal to the concerned State Council, where practices differed considerably.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">To address these limitations, the Government launched the new&nbsp;<strong>MSME Online Dispute Resolution Portal<\/strong>, commonly called the MSME ODR Portal, on 27 June 2025. The Government described it as a technology-enabled system for resolving delayed-payment disputes of Micro and Small Enterprises. The official launch was announced by the&nbsp;<a href=\"https:\/\/www.pib.gov.in\/PressReleasePage.aspx?PRID=2139800&amp;utm_source=chatgpt.com\">Press Information Bureau<\/a>.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">By 2026, the old Samadhaan website began displaying a clear notice:<\/p>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p class=\"wp-block-paragraph\">All new delayed payment applications will now be filed at the MSME ODR Portal.<\/p>\n<\/blockquote>\n\n\n\n<p class=\"wp-block-paragraph\">Therefore, Samadhaan has effectively become the legacy portal for old applications and historical reporting, while ODR is the current filing platform for fresh delayed-payment claims.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Has MSME Samadhaan been closed completely?<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">No. It has not been shut down completely.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The old portal remains accessible for purposes such as:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Viewing legacy application information;<\/li>\n\n\n\n<li>Checking reports relating to pending amounts;<\/li>\n\n\n\n<li>Accessing State and Council-wise statistics;<\/li>\n\n\n\n<li>Reviewing respondent-category reports;<\/li>\n\n\n\n<li>Supporting the administration of matters filed under the old system; and<\/li>\n\n\n\n<li>Accessing certain existing user or officer functions.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">What has changed is the filing destination.<\/p>\n\n\n\n<figure class=\"wp-block-table\"><table class=\"has-fixed-layout\"><thead><tr><th>Particular<\/th><th>Old MSME Samadhaan portal<\/th><th>New MSME ODR portal<\/th><\/tr><\/thead><tbody><tr><td>Official address<\/td><td><a href=\"https:\/\/samadhaan.msme.gov.in\/?utm_source=chatgpt.com\">samadhaan.msme.gov.in<\/a><\/td><td><a href=\"https:\/\/odr.msme.gov.in\/?utm_source=chatgpt.com\">odr.msme.gov.in<\/a><\/td><\/tr><tr><td>Fresh delayed-payment claims<\/td><td>No longer accepted<\/td><td>Must be filed here<\/td><\/tr><tr><td>Legacy cases<\/td><td>Records and reports continue<\/td><td>New cases proceed here<\/td><\/tr><tr><td>Main function<\/td><td>Filing and monitoring applications<\/td><td>End-to-end online dispute resolution<\/td><\/tr><tr><td>Negotiation facility<\/td><td>Limited<\/td><td>Structured digital settlement process<\/td><\/tr><tr><td>Conciliation<\/td><td>Usually handled separately by MSEFC<\/td><td>Intended to be integrated online<\/td><\/tr><tr><td>Arbitration<\/td><td>Usually proceeded through Council or referred institution<\/td><td>Intended to be digitally integrated<\/td><\/tr><tr><td>Case documents and communication<\/td><td>Functions varied across Councils<\/td><td>Centralised online process<\/td><\/tr><tr><td>Physical appearances<\/td><td>Often required in practice<\/td><td>Designed to reduce physical visits<\/td><\/tr><tr><td>Present status<\/td><td>Legacy and monitoring platform<\/td><td>Current platform for new claims<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">The practical answer is therefore:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Old case:<\/strong>\u00a0Check Samadhaan and the concerned MSEFC.<\/li>\n\n\n\n<li><strong>New claim:<\/strong>\u00a0File through the MSME ODR Portal.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">What is the new MSME ODR Portal?<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">ODR stands for&nbsp;<strong>Online Dispute Resolution<\/strong>.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">In plain English, it means that negotiation, document exchange, conciliation and arbitration can be managed through an online system instead of requiring the supplier to repeatedly visit Government offices or the Council.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The Ministry describes the new system as an end-to-end digital platform covering the journey from filing a claim to final resolution. The Government\u2019s July 2026 description confirms that the portal is intended to provide a speedy, transparent and cost-effective system for Micro and Small Enterprise delayed-payment disputes. See the&nbsp;<a href=\"https:\/\/www.pib.gov.in\/PressReleasePage.aspx?PRID=2284414\">Government\u2019s official MSME ODR description<\/a>.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The new framework aims to provide:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Online filing of claims;<\/li>\n\n\n\n<li>Digital notice to the buyer;<\/li>\n\n\n\n<li>Document upload and exchange;<\/li>\n\n\n\n<li>Online negotiation;<\/li>\n\n\n\n<li>Conciliation or mediation;<\/li>\n\n\n\n<li>Referral to arbitration where settlement fails;<\/li>\n\n\n\n<li>Online hearings where permitted;<\/li>\n\n\n\n<li>Digital case tracking; and<\/li>\n\n\n\n<li>Final resolution through the integrated system.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">The portal does not create a new right to recover payment. The legal rights continue to arise from Sections 15 to 19 of the Micro, Small and Medium Enterprises Development Act, 2006 (\u201cMSMED Act\u201d). The ODR portal changes the procedure and technology through which those rights are pursued.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Why did the Government replace new Samadhaan filings with ODR?<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">The Samadhaan system helped bring delayed-payment disputes onto a national digital platform, but it did not solve every practical problem.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Common difficulties included:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Applications remaining at the scrutiny stage;<\/li>\n\n\n\n<li>Different procedures followed by different State Councils;<\/li>\n\n\n\n<li>Delays in converting applications into formal cases;<\/li>\n\n\n\n<li>Dependence on physical or hybrid hearings;<\/li>\n\n\n\n<li>Difficulty tracking every procedural stage;<\/li>\n\n\n\n<li>Repeated document filing;<\/li>\n\n\n\n<li>Limited structured negotiation before adjudication;<\/li>\n\n\n\n<li>Vacancies or heavy caseloads in some Councils; and<\/li>\n\n\n\n<li>Proceedings extending far beyond the statutory target.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">The ODR system is intended to move more of the process online and encourage early settlement before the dispute turns into a full arbitration.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The Government has described the ODR framework as a structured pre-adjudication system that promotes dialogue-based settlement between buyers and sellers before formal proceedings under the MSMED Act. This is commercially important because many unpaid-invoice disputes do not require a full legal contest. They require a structured forum in which:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>The supplier states the exact amount;<\/li>\n\n\n\n<li>The buyer identifies any genuine objection;<\/li>\n\n\n\n<li>The accounts are reconciled;<\/li>\n\n\n\n<li>The applicable interest is shown; and<\/li>\n\n\n\n<li>A binding payment schedule can be discussed.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">The objective is to preserve business relationships where possible while retaining the statutory remedy where settlement fails.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">What happened to cases already filed on Samadhaan?<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">An application filed on the old Samadhaan portal does not automatically disappear merely because new claims have moved to the ODR portal.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Existing applications may be:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Under preliminary scrutiny;<\/li>\n\n\n\n<li>Awaiting action by the concerned Council;<\/li>\n\n\n\n<li>Converted into formal MSEFC cases;<\/li>\n\n\n\n<li>In conciliation;<\/li>\n\n\n\n<li>Referred for arbitration;<\/li>\n\n\n\n<li>Disposed of;<\/li>\n\n\n\n<li>Rejected; or<\/li>\n\n\n\n<li>Pending for procedural compliance.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">If you already have a Samadhaan application number, take the following steps:<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">1. Check the online status<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Log in or use the available status and reporting functions on the Samadhaan portal.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Record:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Application number;<\/li>\n\n\n\n<li>Date of filing;<\/li>\n\n\n\n<li>Current status;<\/li>\n\n\n\n<li>Name of the Council;<\/li>\n\n\n\n<li>Date on which it was forwarded;<\/li>\n\n\n\n<li>Whether it was converted into a case; and<\/li>\n\n\n\n<li>Any objection or deficiency shown.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">2. Contact the concerned MSEFC<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">The Council\u2014not merely the portal\u2014has statutory authority to process the reference under Section 18.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Ask for:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Formal case number;<\/li>\n\n\n\n<li>Date of registration as a case;<\/li>\n\n\n\n<li>Next hearing date;<\/li>\n\n\n\n<li>Whether conciliation has commenced;<\/li>\n\n\n\n<li>Details of the institution, if referred; and<\/li>\n\n\n\n<li>Any documents still required.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">3. Do not file a duplicate claim without checking<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">A fresh ODR claim for the same invoices may create:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Duplicate proceedings;<\/li>\n\n\n\n<li>Objections from the buyer;<\/li>\n\n\n\n<li>Conflicting case numbers;<\/li>\n\n\n\n<li>Limitation confusion;<\/li>\n\n\n\n<li>Questions about withdrawal or abandonment; and<\/li>\n\n\n\n<li>Unnecessary procedural delay.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">If migration or refiling is required, obtain written directions from the concerned Council or follow the official portal instructions applicable to legacy matters.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">4. Preserve limitation<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Do not assume that repeatedly following up on a portal application indefinitely protects the claim.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The Supreme Court has held that the Limitation Act, 1963 applies to arbitration under Section 18 of the MSMED Act. Money claims are commonly subject to a three-year limitation period, although the precise starting date depends on the contract, due date, acknowledgments and part-payments.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">If your old application has remained inactive, obtain legal advice before limitation becomes a contested issue.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Has the law changed along with the portal?<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">No. The core law remains Sections 15 to 19 of the MSMED Act.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">What does Section 15 say?<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Section 15 requires timely payment.<\/strong>&nbsp;If payment terms are agreed in writing, the agreed period cannot exceed 45 days from acceptance or deemed acceptance of the goods or services.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">If the agreed term is 30 days, the buyer must pay in 30 days. Forty-five days is the maximum ceiling, not an automatic credit period.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Where no written payment period exists, the \u201cappointed day\u201d framework\u2014broadly connected with 15 days from acceptance or deemed acceptance\u2014becomes relevant.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">What does Section 16 say?<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Section 16 imposes statutory interest.<\/strong>&nbsp;If payment is delayed, the buyer becomes liable to pay compound interest with monthly rests at three times the bank rate notified by the Reserve Bank of India.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">As of July 2026, the RBI bank rate is 5.50%. Three times that rate is 16.50% per annum, compounded monthly. The applicable rate must be checked for each relevant period because the RBI bank rate can change.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">What does Section 18 say?<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Section 18 creates the MSEFC remedy.<\/strong>&nbsp;A qualifying party may refer a dispute concerning amounts due under Section 17 to the MSEFC.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The Council must first conduct conciliation itself or through an institution. If conciliation fails, the Council may undertake arbitration or refer it to an institution or centre.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The Arbitration and Conciliation Act, 1996 then applies as if the parties had an arbitration agreement.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">What does Section 19 say?<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Section 19 protects the award.<\/strong>&nbsp;A buyer seeking to set aside an MSEFC award must ordinarily deposit 75% of the awarded amount in the manner directed by the court.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The portal may have changed, but these statutory rights and liabilities remain.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The official text is available in the&nbsp;<a href=\"https:\/\/www.indiacode.nic.in\/bitstream\/123456789\/2013\/3\/A2006-27.pdf?utm_source=chatgpt.com\">MSMED Act on India Code<\/a>.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">How much interest can accumulate on a delayed MSME payment?<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Consider a simple illustration.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Assume:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Principal invoice amount: \u20b910,00,000;<\/li>\n\n\n\n<li>Statutory payment date has expired;<\/li>\n\n\n\n<li>Delay: six months;<\/li>\n\n\n\n<li>RBI bank rate throughout the period: 5.50%;<\/li>\n\n\n\n<li>Section 16 rate: 16.50% per annum;<\/li>\n\n\n\n<li>Monthly compounding applies; and<\/li>\n\n\n\n<li>No part-payment is made.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">An approximate calculation would be:<math xmlns=\"http:\/\/www.w3.org\/1998\/Math\/MathML\" display=\"block\"><semantics><mrow><mtext>\u20b9<\/mtext><mn>10<\/mn><mo separator=\"true\">,<\/mo><mn>00<\/mn><mo separator=\"true\">,<\/mo><mn>000<\/mn><mo>\u00d7<\/mo><msup><mrow><mo fence=\"true\">(<\/mo><mn>1<\/mn><mo>+<\/mo><mfrac><mrow><mn>16.50<\/mn><mi mathvariant=\"normal\">%<\/mi><\/mrow><mn>12<\/mn><\/mfrac><mo fence=\"true\">)<\/mo><\/mrow><mn>6<\/mn><\/msup><\/mrow><\/semantics><\/math>\u20b910,00,000\u00d7(1+1216.50%\u200b)6<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The amount after six months would be approximately \u20b910.85 lakh, meaning that about \u20b985,000 in statutory interest could arise in only six months.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">This is only an illustration. An actual claim must consider:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Exact acceptance date;<\/li>\n\n\n\n<li>Agreed payment period;<\/li>\n\n\n\n<li>Date from which interest legally begins;<\/li>\n\n\n\n<li>Changes in RBI bank rate;<\/li>\n\n\n\n<li>Part-payments;<\/li>\n\n\n\n<li>Credit notes;<\/li>\n\n\n\n<li>Invoice-wise allocation; and<\/li>\n\n\n\n<li>The period up to which interest is claimed.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">The ODR portal does not automatically make an incorrect calculation correct. The supplier should prepare an invoice-wise computation before filing.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Who can use the new ODR portal?<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">The delayed-payment remedy is principally meant for qualifying&nbsp;<strong>Micro and Small Enterprise suppliers<\/strong>, not every entity generally called an MSME.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Before filing, check the following.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Are you Micro or Small?<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">A Medium Enterprise is ordinarily outside Sections 15 to 19. A previously registered Small Enterprise reclassified upward may have transitional non-tax protection for the applicable period, which requires separate examination.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Are you a manufacturer or service provider?<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">The statutory framework is principally designed for eligible manufacturing and service enterprises.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">A pure trader registered on Udyam for the limited purpose of Priority Sector Lending may face an objection to its status as a \u201csupplier\u201d under Section 2(n).<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">When did you obtain Udyam registration?<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">The safest position is that valid registration should exist before the contract and supply.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The Supreme Court\u2019s decision in&nbsp;<strong>NBCC (India) Ltd. v. State of West Bengal<\/strong>&nbsp;has referred important registration questions to a larger Bench, but post-supply registration remains a risky basis for a claim.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Is your claim within limitation?<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">The portal cannot revive an otherwise time-barred debt.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Can you prove delivery or completion?<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">An invoice alone is generally not enough. You should have delivery challans, proof of delivery, service-completion records, emails or other evidence of performance.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">What documents should be prepared before filing on ODR?<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Do not begin the online form and upload random documents as you find them. Prepare a complete claim file first.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The usual documents include:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Udyam Registration Certificate and classification history;<\/li>\n\n\n\n<li>PAN and GST records;<\/li>\n\n\n\n<li>Constitution documents of the claimant;<\/li>\n\n\n\n<li>Buyer\u2019s correct legal name and registered address;<\/li>\n\n\n\n<li>Purchase orders, work orders and agreements;<\/li>\n\n\n\n<li>Invoices;<\/li>\n\n\n\n<li>Delivery challans and proof of delivery;<\/li>\n\n\n\n<li>E-way bills and transporter records;<\/li>\n\n\n\n<li>Service-completion or installation certificates;<\/li>\n\n\n\n<li>Buyer\u2019s emails, WhatsApp messages and payment promises;<\/li>\n\n\n\n<li>Written objections and proof of resolving them;<\/li>\n\n\n\n<li>Supplier ledger;<\/li>\n\n\n\n<li>Buyer\u2019s balance confirmation, where available;<\/li>\n\n\n\n<li>Bank statements and part-payment details;<\/li>\n\n\n\n<li>Credit and debit notes;<\/li>\n\n\n\n<li>Demand notice and delivery proof;<\/li>\n\n\n\n<li>Invoice-wise interest calculation;<\/li>\n\n\n\n<li>Chronology of events; and<\/li>\n\n\n\n<li>Board resolution, partnership authority or authorisation letter.<\/li>\n<\/ol>\n\n\n\n<p class=\"wp-block-paragraph\">A good chronology should state every relevant date on one or two pages. This makes the dispute easier for the buyer, conciliator and arbitrator to understand.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">How does the new ODR process work?<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">The portal\u2019s exact screens and procedural requirements may change, but the broad process is expected to operate as follows.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Stage 1: Online filing and preliminary scrutiny<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">The supplier submits:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Enterprise details;<\/li>\n\n\n\n<li>Buyer details;<\/li>\n\n\n\n<li>Invoice information;<\/li>\n\n\n\n<li>Amount claimed;<\/li>\n\n\n\n<li>Supporting documents; and<\/li>\n\n\n\n<li>Interest calculation.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">The filing may be checked for eligibility, completeness and jurisdiction.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Online submission does not necessarily mean that the application has already been admitted as a formal Section 18 case.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Stage 2: Notice and online negotiation<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">The buyer is notified and given an opportunity to respond.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">At this stage, the parties may:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Reconcile accounts;<\/li>\n\n\n\n<li>Identify disputed invoices;<\/li>\n\n\n\n<li>Admit the undisputed amount;<\/li>\n\n\n\n<li>Discuss interest;<\/li>\n\n\n\n<li>Agree on instalments; or<\/li>\n\n\n\n<li>Record a complete settlement.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">This pre-adjudication stage is intended to resolve suitable cases without a full arbitration.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Stage 3: Conciliation or mediation<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">If direct negotiation does not resolve the dispute, a neutral conciliator or mediator may assist the parties.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">A neutral does not impose a decision at this stage. The objective is a mutually acceptable settlement.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Any settlement should clearly record:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Admitted principal;<\/li>\n\n\n\n<li>Interest treatment;<\/li>\n\n\n\n<li>Payment dates;<\/li>\n\n\n\n<li>Security;<\/li>\n\n\n\n<li>Default consequences; and<\/li>\n\n\n\n<li>Withdrawal or closure of proceedings.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">Stage 4: Arbitration<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">If settlement fails, the dispute may proceed to arbitration under Section 18(3).<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The arbitrator may examine:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Supplier\u2019s eligibility;<\/li>\n\n\n\n<li>Registration timing;<\/li>\n\n\n\n<li>Contract;<\/li>\n\n\n\n<li>Delivery or service performance;<\/li>\n\n\n\n<li>Buyer\u2019s objections;<\/li>\n\n\n\n<li>Amount due;<\/li>\n\n\n\n<li>Limitation;<\/li>\n\n\n\n<li>Counterclaims; and<\/li>\n\n\n\n<li>Statutory interest.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">The final award can be enforced under the Arbitration and Conciliation Act.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Does ODR guarantee disposal within 90 days?<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">No portal can honestly guarantee that every dispute will be decided within exactly 90 days.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Section 18(5) states that every reference shall be decided within 90 days. That is a statutory target and should be taken seriously.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">However, actual timelines may depend on:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Preliminary scrutiny;<\/li>\n\n\n\n<li>Service of notice;<\/li>\n\n\n\n<li>Buyer\u2019s participation;<\/li>\n\n\n\n<li>Volume of documents;<\/li>\n\n\n\n<li>Jurisdictional objections;<\/li>\n\n\n\n<li>Counterclaims;<\/li>\n\n\n\n<li>Referral to an external institution;<\/li>\n\n\n\n<li>Availability of conciliators and arbitrators; and<\/li>\n\n\n\n<li>Technical or administrative delays.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">The ODR platform is intended to reduce these delays by keeping the process digital, structured and trackable. Whether it consistently achieves the statutory target will depend on implementation by the Councils and participating institutions.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">How large was the Samadhaan system before the transition?<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">The old portal handled a substantial volume of delayed-payment claims.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">According to the Government\u2019s June 2026 publication:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>2,56,892 applications<\/strong>\u00a0had been received;<\/li>\n\n\n\n<li>The claims involved approximately\u00a0<strong>\u20b955,244.29 crore<\/strong>; and<\/li>\n\n\n\n<li><strong>58,148 cases<\/strong>\u00a0had been disposed of by MSE Facilitation Councils.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">These figures show why the Government needed a more scalable digital process. They also show that filing an application and obtaining final disposal are not the same thing. The official figures are available in the Government\u2019s&nbsp;<a href=\"https:\/\/static.pib.gov.in\/WriteReadData\/specificdocs\/documents\/2026\/jun\/doc2026626903401.pdf?utm_source=chatgpt.com\">June 2026 MSME report<\/a>.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Is the ODR portal the same as filing a complaint against the buyer?<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">It is better described as making a delayed-payment claim or reference than merely lodging a grievance.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The portal is not a consumer-complaint website and the MSEFC is not a collection agency.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Once the matter proceeds under Section 18, it can become a formal legal dispute involving:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Pleadings;<\/li>\n\n\n\n<li>Evidence;<\/li>\n\n\n\n<li>Jurisdictional objections;<\/li>\n\n\n\n<li>Counterclaims;<\/li>\n\n\n\n<li>Conciliation;<\/li>\n\n\n\n<li>Arbitration;<\/li>\n\n\n\n<li>Award; and<\/li>\n\n\n\n<li>Enforcement.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">The claim should therefore be prepared with the same care that would be used for arbitration.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">What should you do if the ODR portal is not working?<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">A temporary technical problem does not cancel your legal rights, but you should not ignore limitation.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Take the following steps:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Save screenshots showing the error, date and time;<\/li>\n\n\n\n<li>Retain copies of all documents ready for filing;<\/li>\n\n\n\n<li>Use the official helpdesk or grievance mechanism shown on the portal;<\/li>\n\n\n\n<li>Inform the appropriate State MSEFC in writing;<\/li>\n\n\n\n<li>Preserve proof of your attempted filing;<\/li>\n\n\n\n<li>Check whether physical, email or alternative filing is permitted under the applicable State rules; and<\/li>\n\n\n\n<li>Obtain legal advice immediately if limitation is close.<\/li>\n<\/ol>\n\n\n\n<p class=\"wp-block-paragraph\">Do not rely on a private website that resembles the Government portal. The official filing address is&nbsp;<strong><a href=\"https:\/\/odr.msme.gov.in\/?utm_source=chatgpt.com\">https:\/\/odr.msme.gov.in\/<\/a><\/strong>.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">What is the practical takeaway for business owners?<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">The Samadhaan portal has not been abolished along with MSME payment rights. The filing system has been upgraded.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Remember the distinction:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Samadhaan:<\/strong>\u00a0Legacy applications, historical records and monitoring;<\/li>\n\n\n\n<li><strong>MSME ODR:<\/strong>\u00a0All fresh delayed-payment claims and the new end-to-end digital process;<\/li>\n\n\n\n<li><strong>MSEFC:<\/strong>\u00a0The statutory authority under Section 18;<\/li>\n\n\n\n<li><strong>MSMED Act:<\/strong>\u00a0The law creating the payment, interest and dispute-resolution rights.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">If your case was already filed on Samadhaan, check its status with the concerned Council before taking any fresh step.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">If you are filing a new claim, use the ODR portal and prepare the case carefully. A portal can make filing easier, but it cannot replace proof of registration, delivery, acceptance, outstanding balance and limitation.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Frequently Asked Questions<\/h2>\n\n\n\n<h3 class=\"wp-block-heading\">Can I still file a new case on MSME Samadhaan?<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">No. The official Samadhaan website now directs all fresh delayed-payment applications to the MSME ODR Portal at&nbsp;<a href=\"https:\/\/odr.msme.gov.in\/?utm_source=chatgpt.com\">odr.msme.gov.in<\/a>.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Will my old Samadhaan case automatically move to ODR?<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Do not assume automatic migration. Check the legacy portal and obtain the status from the concerned MSEFC. Do not duplicate the same claim without official directions.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Is the MSME ODR Portal a private arbitration website?<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">No. It is the Government\u2019s official online platform for Micro and Small Enterprise delayed-payment dispute resolution under the MSMED framework.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Do I need an advocate to file on the ODR portal?<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Legal representation may not be mandatory merely to submit the application. Professional assistance is useful where the claim is large, contested, close to limitation or involves registration, jurisdiction, interest or counterclaim issues.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Can a trader file on the ODR portal?<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">A pure trader may face an eligibility objection because trading-category Udyam registration is generally restricted to Priority Sector Lending benefits. A genuine manufacturing or service component requires transaction-specific examination.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Can a Medium Enterprise use the portal?<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">An ordinary Medium Enterprise is generally outside Sections 15 to 19. A Small Enterprise reclassified as Medium may have transitional non-tax protection for three years from upward change, depending on the facts.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Is a demand notice mandatory before filing?<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Section 18 does not ordinarily make a separate advocate\u2019s notice mandatory. A written demand is still advisable because it clarifies the amount and may produce payment or a useful response.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Can I claim both principal and MSMED interest?<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Yes, an eligible supplier may claim the unpaid principal and statutory interest under Section 16. The calculation should be invoice-wise and based on correct acceptance, due-date and RBI bank-rate information.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">What if the buyer refuses to participate online?<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">The proceedings may continue in accordance with the applicable law and procedure after proper notice. The buyer must still receive a fair opportunity to present its case.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">About the author: Advocate Praveen Siinghhal is a Delhi-based lawyer with 25+ years of experience in MSME payment recovery, commercial disputes and business legal protection. He advises MSMEs and business owners on unpaid dues, legal notices, MSME Facilitation Council claims and recovery strategy.<br>Disclaimer: This article is for general information only and is not legal advice. Laws, RBI bank rate, tax treatment, portal procedures and case law may change from time to time. Please verify the current position or consult a professional before acting on any specific claim.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>The MSME Samadhaan portal has not disappeared, but it is no longer accepting fresh delayed-payment applications. All new claims must now be filed through the Government\u2019s new&nbsp;MSME Online Dispute Resolution Portal at&nbsp;odr.msme.gov.in. The old Samadhaan portal continues to retain legacy case information, reports and records. If you already filed a case there, do not automatically [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-71","post","type-post","status-publish","format-standard","hentry","category-blog"],"_links":{"self":[{"href":"https:\/\/praveensiinghhal.com\/blog\/wp-json\/wp\/v2\/posts\/71","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/praveensiinghhal.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/praveensiinghhal.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/praveensiinghhal.com\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/praveensiinghhal.com\/blog\/wp-json\/wp\/v2\/comments?post=71"}],"version-history":[{"count":1,"href":"https:\/\/praveensiinghhal.com\/blog\/wp-json\/wp\/v2\/posts\/71\/revisions"}],"predecessor-version":[{"id":73,"href":"https:\/\/praveensiinghhal.com\/blog\/wp-json\/wp\/v2\/posts\/71\/revisions\/73"}],"wp:attachment":[{"href":"https:\/\/praveensiinghhal.com\/blog\/wp-json\/wp\/v2\/media?parent=71"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/praveensiinghhal.com\/blog\/wp-json\/wp\/v2\/categories?post=71"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/praveensiinghhal.com\/blog\/wp-json\/wp\/v2\/tags?post=71"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}